How do I clean my One Top? Matthew M. August 07, 2018 11:53 Updated Cleaning the Temperature Probe WARNING: 💡 Allow the temperature probe to cool before cleaning. To clean, wipe the probe with a damp cloth or sponge and use mild soap. Do not put the probe in the dishwasher or immerse in water. Make sure the probe connector is completely dry before plugging it into the cooktop. Cleaning the Cooktop Glass WARNING:💡 Turn off the cooktop and allow to cool before cleaning. To clean, wipe cooktop glass with a damp cloth or sponge and use mild soap. You can also use ceramic cooktop cleaner and follow instructions on the packaging. Metal Marks and Scratches Remove marks from sliding cookware on top of glass with ceramic cooktop cleaner. If you allow pots with a thin overlay of aluminum or copper to boil dry, they may leave a black discoloration on the cooktop. Clean immediately before heating again or it may become permanent. Check pots and pans for roughness that could scratch the cooktop before using. Note: 💡If pitting or indentation in the glass has already occurred, contact firstname.lastname@example.org Damage from Sugary Spills and Melted Plastic Take special care when removing hot substances from the cooktop to avoid permanent damage to the glass surface. Unless removed while still hot, sugary spillovers (such as jellies, fudge, candy, and syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by warranty). When cleaning, be sure to use a new, sharp razor scraper. Do not use a dull or nicked blade. To clean sugary spills and melted plastic: Remove pot or pan. Turn off the cooktop and allow to cool. While wearing an oven mitt: Use a single-edge razor blade scraper to move the spill to a cool area on the cooktop. Remove the spill with paper towels. Leave any remaining spillover on the surface until the cooktop is cool. Do not use the cooktop again until you remove all of the residue completely. Note: 💡 If pitting or indentation in the glass surface has already occurred, the cooktop glass must be replaced. Contact email@example.com. 💌 Burned-on Residue Note: 💡 Damage to your glass surface may occur if you use scrub pads other than ones recommended for ceramic cooktops. To clean burned-on residue:Allow the cooktop to cool. Use ceramic cooktop cleaner and follow instructions on the packaging. To clean heavy, burned-on residue:Use a single-edge razor blade scraper at 45° angle against the glass surface, applying pressure to scrape and remove the residue. After you remove residue, use ceramic cooktop cleaner and follow instructions on the packaging. Related articles One Top app update FAQ What do the lights and sounds mean on the One Top? Do I need special Cookware to use the One Top? What mobile devices are supported on the One Top? What are the Technical Specifications?